If so, that’s what I'm here for. But before I can do anything, I have a couple of questions.
Are you from Tassie?
If you are, great! One of the lucky ones. As one of your representatives in the Senate, I work hard to make sure I do whatever I can to help you out.
Don’t worry, these things happen. The most important question is have you gone to your local MP or Senator first? Rules are rules, so if you haven’t gone to your local MP first, I need you to before I can do anything further.*
*If you have a Defence or Veteran related issue, one of my staff, Karen is here to help you regardless of where you're based. Please email her at Karen.Philpott@aph.gov.au
I did that and didn't get the answer I needed
Then go ahead and send me a message. Make sure you attach whatever you sent to your local MP or Senator, and whatever you got back from them.
Otherwise my team is going to have to ask for it, and that’s going to slow things down.